PeoplePerHour (PPH) is an online freelance marketplace.
It is free to join and offers three distinct services:
- Buyers (clients) can post jobs on the site.
- Sellers (freelancers) can bid for those jobs.
- Sellers (freelancers) can also post ‘hourlies’, which are defined services for a fixed fee set by the seller. Think of them like Fiverr gigs, only with higher payments.
Buyers can also look through profiles, portfolios and feedback on the site, and then invite individual Sellers to bid. They can also post a job that’s specific to one seller.
Sellers can search a wide range of different job categories, or post an “hourlie” under one of the categories.
As one would expect, site users are encouraged to complete a PeoplePerHour profile, comprising a headshot, job title, freeform ‘about me’ section, and a selection of keyword-based profile skills. PPH will also suggest keywords based upon your previous site activity. You can optionally add an hourly rate.
Once a buyer has responded to a bid on a job (even if they haven’t said “yes’ yet), PPH allows the two parties to talk through their workstream. Every time someone responds to a bid – whether that’s a message, a decline or an acceptance, you receive an email alert.
Everybody loves graphs and metric and People Per Hour offers plenty. Sellers can see their PPH ranking, number of profile views and billing per month at the click of a mouse. Below is a recent screenshot of my own. The ranking, known as a “Cert level,” is dynamic and changes in real time, driven by your completed jobs and everybody else’s.
In this respect it echoes the book rankings on Amazon. To boost your ranking you can also invite external clients on to PeoplePerHour, add some “hourlies,” share your profile online (e.g. via a blog app), or request endorsements from non-PPH clients.
While People Per Hour caters for an international market, currencies are limited to three – GBP, USD and EUR. Payments for completed jobs can be made to a UK bank account or a variety of other options. I’ve only used a bank or Paypal, and in each case the transfer is complete within three days.
People Per Hour: The Good Bits
- When a job is completed, both buyers and sellers can add a rating (up to five stars) and leave comments. Used intelligently, this not only showcases your customer satisfaction but also enables you to use keywords in the feedback that future clients might be looking for.
- You can add examples of your work – both PPH and non-PPH – to your portfolio, either by uploading files or by embedding links (but only from a limited number of sites, such as YouTube).
- If you’ve ever had to chase payments in the past, or lost them entirely due to the “disappearing client act” (Craigslist, I’m looking at you), you’ll be pleased to hear that PPH requires a buyer deposit into an Escrow account when they award a job. Your money is therefore secure and waiting for you when the job is signed off.
- Sellers receive 15 free job bids per month, and can purchase blocks of additional bids at a reasonable rate.
- You can ask a question about a job to clarify the brief before you bid. However, the buyer is not obliged to respond. You can also see other people’s questions and any responses. This can help you filter out jobs that are undefined, unrealistic or just plain exploitative.
- My final thumbs-up goes to the facility to ask non PeoplePerHour clients to add testimonials on the platform. This is a great way to enhance your standing on the site through your external customer feedback. This is extremely useful for those just starting out on the site, but who have an established client base elsewhere.